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Technology

Justo Corpuz

18 Jan 2021
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David McDowell
Eight years ago, our small company needed to upgrade our server and our outdated software. After an exhaustive search of local companies that fit our IT needs, we decided to engage EITH. Fadi, Brian and Chris met with us to determine our immediate needs and fully discussed our options. What impressed us the most was their professional approach to the problem. After listing and examining what our options were, we sat down and finalized the plans and the process. To minimize the impact on our offices, they suggested doing the installation and migration to the new server after hours.

They came to the office on a Friday evening and proceeded to do the installation. Due to their preparation and planning everything went smoothly. The seamless migration to the new server was impressive. They coordinated and worked well with our staff and in house It professional. By the next work week, the users at the office had new logins and passwords. Brian was there to answer any questions and literally held the users hands for training on the new server.

After a few days, the users had no more questions. Any problems that showed up after the install were immediately addressed through a simple phone call or email.

We have been happy with their service. Last year we upgraded to a new server and the process was just as seamless as the first one.

Thanks to EITH, and the hard working people there.

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