Houston Small Business IT Consulting
Unexpected technology events can bring your productivity to a startling halt. It’s frustrating, time-consuming and worst of all – costly. We provide small to midsize businesses with IT Consulting and support, including server monitoring and backup, at a fixed, monthly cost. We are the IT Support Firm in Houston specializing in Small Business.
Executive IT Help believes that our position is to be a partner with our clients. Small Business can have an experienced IT Department complete with IT Consulting to help you plan your growth. Outsourcing IT is usually more cost effective than a direct hire. Additionally, EITH becomes an extension of your staff – we are just a phone call away.
Our experienced staff develops a plan for growth in a manner that is cost effective and seamless. By utilizing current technology and having an IT Staff at your disposal, productivity increases, while frustration decreases. And, in the case of disaster, our Backup and Disaster Recovery process will get you back in business in a quick and efficient manner.
For a small fee, we maintain a 24/7 watch over your entire IT environment. Potential problems are quickly analyzed, dealt with – and in many cases, solved without your staff knowing that a problem existed.
Responsive Help Desk
And our help desk is just a phone call away. You will speak with an experienced consultant who can handle your problem from start to finish! You get to know and trust our staff and we get to know your business processes so that we can help maximize your potential.
Why should you choose Executive IT Help as your Managed IT Provider?
After obtaining his Masters in Computer Science and working for Fortune 100 companies designing and implementing large scale projects around the world, Fadi Bayeh quit his job and opened EITH with the mission to empower small and medium sized business to get the most out of technology by offering qualified but affordable IT Solutions. His extensive knowledge and experience, combined with a staff of certified consultants and a commitment to excellent customer service, ensures that EITH stands out among its competition.
Each service agreement is customizable, so you’re never locked into a one-size-fits-all solution. We get to know your technology needs, so we can tailor-make a total IT care solution that fits your business – and your budget. A variety of solutions are available. In addition, we don’t hold you hostage with a financial penalty. If you are not happy with our service. provide a 30 day written notice to terminate the contract. How can we do this? We don’t believe in financial penalties as a way to retain our clients, we focus on service, we become your trusted advisors. This philosophy has allowed us to retain our clients over the years without a long term commitment. Check out our Client Reviews
Quick Response Time
Ask any of our clients and they will tell you that our response time is second to none! Call us, text us, put in a formal ticket, we don’t care – just let us know when you need help! We don’t outsource to other companies, so our staff is familiar with your company and can begin fixing any issues immediately. No escalation needed – we won’t waste hours of your time with a Level 1 support member, only to tell you we need to escalate to someone else. Then the wait begins and you have to start all over and hope this technician can help. Our experienced staff can handle issues from beginning to end. Each employee is involved in all levels of support and are active in helping to develop processes/services and improve services. The open policy of communication allows each employee to be invested and truly part of the team. . The end result is that customers get to know and trust the staff.
Contact Us Today for a Free, No Obligation Quote.